Sartorius Werkzeuge GmbH & Co. KG uses an AI-based customer value prediction software developed by Dastani Consulting to manage its sales force activities. We asked their managing director, Ivica Pavlinusic, how the sales function applies the principle of customer value and what benefits this brings. Read More
Many companies apply CRM systems but use the existing data inadequately in identifying and exploiting turnover potentials. But algorithms driven by AI (Artificial Intelligence) enable the prediction of individual purchasing behaviours, so that data that is lying dormant in a company’s CRM system can be turned into a valuable information source. Read More
The MASCHINENBAUFORUM Marketing & Vertrieb (Machine Engineering Forum/Marketing & Sales) is a major event in industry representatives’ calendars. Every year in March, Managing Director Edeltraut Horbach invites handpicked experts to the CongressCentrum Pforzheim to provide a large group of visitors with exclusive insights into the current developments. This year’s speakers included Dr. Ing. Parsis Dastani, Managing Director of Dastani Consulting. After the forum, he had the opportunity to talk with Edeltraut Horbach. Read More
Sales functions and field sales forces constitute the most valuable personnel resources in a company. Artificial Intelligence (AI) broadens the knowledge base relating to existing and potential new customers and helps boost sales performance. Consequently, this pays off for the sales function while at the same time raising the motivation of the employees. Read More
Providers of video streaming are keen to tailor their customer proposition in a more targeted way and also to attract new customers. Instead of offering a random variety of series or films, they use Big Data to analyse what really appeals to their customers. Netflix used Predictive Analytics to make investment decisions that eventually made it one of the largest video-on-demand providers.
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Great campaigns, masterfully deployed across all channels: Car manufacturers are unbeatable in the field of marketing. However, it is a stony path from gaining a prospective customer’s attention to actually making a sale. Artificial Intelligence (AI) deepens the customer knowledge available to sales functions and increases the probability of order completion, as it focuses on promising prospects and addresses them individually. Read More
As a transitional sector, dealers are challenged to rethink their business models and adapt to a generation of customers that is pampered by GAFA (Google, Amazon, Facebook, Apple). Analyses based on AI (Artificial Intelligence) help to sustainably improve not only the digital but also the physical shopping experience. Read More
In mid-November 2017, Dr. Parsis Dastani showed members of the bevh B2B working group how they can employ predictions based on AI (Artificial Intelligence) to identify lucrative prospective customers while cutting acquisition and sales costs. Here are the approaches in detail. Read More
