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Customer Journey Archive - Dastani Consulting

Trading companies: customer experience and Artificial Intelligence

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Trading companies: customer experience and Artificial Intelligence

As a transitional sector, dealers are challenged to rethink their business models and adapt to a generation of customers that is pampered by GAFA (Google, Amazon, Facebook, Apple). Analyses based on AI (Artificial Intelligence) help to sustainably improve not only the digital but also the physical shopping experience. Read More

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