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Customer Value Archive - Dastani Consulting

How Artificial Intelligence can help the CEO find the right lever (part 1)

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All economic indicators point to an economic slowdown. This weakening is already clearly noticeable in some business segments. The negative news is increasing more and more. They are often used by sales to justify the lack of target achievement. But is the failure to achieve sales targets really due to the weakening economy or are the problems somewhere else? Read More

Turnover driver: How to raise Share of Wallet with AI (Artificial Intelligence)

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Turnover driver: How to raise Share of Wallet with AI (Artificial Intelligence)

Sales departments are flying blind if they don’t know the turnover potential of individual customers in specific sectors. More important than the historic business volume generated by one’s own company is the general sales potential, from which the Share of Wallet can be derived – and systematically raised. Read More

Sartorius Tools: Address-processing with AI (Artificial Intelligence) pays off

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Sartorius Tools: Address-processing with AI (Artificial Intelligence) pays off

Sartorius Werkzeuge GmbH & Co. KG uses an AI-based customer value prediction software developed by Dastani Consulting to manage its sales force activities. We asked their managing director, Ivica Pavlinusic, how the sales function applies the principle of customer value and what benefits this brings. Read More

Customer Value: AI (Artificial Intelligence) breathes life into CRM data

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Customer Value: AI (Artificial Intelligence) breathes life into CRM data

Many companies apply CRM systems but use the existing data inadequately in identifying and exploiting turnover potentials. But algorithms driven by AI (Artificial Intelligence) enable the prediction of individual purchasing behaviours, so that data that is lying dormant in a company’s CRM system can be turned into a valuable information source. Read More

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