Have you actually considered that the correct classification of your customers is the essential lever for increasing your company’s sales? In this article, you will learn why it is important to take a look at the actual potential of your customers. Read More
Do you know if your sales team is taking care of the right customers at the right time? Efficient management of the deployment of sales resources requires transparency in terms of the customer universe and the overall market. It’s incredible the opportunities for sales optimization when potential data is available. Read More
The ongoing Corona crisis will force a number of companies to restructure in marketing and sales as well. In this area in particular, optimizing the allocation of sales resources offers enormous potential for growth and efficiency. Sales optimization with the help of AI can help double the return on sales. Read More
When it comes to predictive analytics, the focus is on forecasts that are not just based on internal sales history, but incorporate data, other drivers and external variables that can improve forecasts. Read More
2020 was unpredictable – but what does that in turn mean for 2021? Digital B2B-sales relies much more on AI-based solutions to derive targeted predictions for the future from collected data. In 2021, key trends for the use of AI in B2B-sales are therefore expected. Read More
Only those who know their customers can accompany and inspire them throughout their customer experience. All you need is the following approach: Customer Intelligence. Read More
Typical questions often arise in the context of customer portfolio management and exploitation: Which turnover can I expect with which customer? Which customer will generate how much turnover per product group? Which customers do not meet their sales expectations (underperformers) and should be approached with determination? Where do cross- and up-selling potentials arise? Read More
Our CEO Dr. Parsis Dastani had the great opportunity to attend the 31st intensive seminar „B2B Marketing and Sales“ as a lecturer at the University of St. Gallen (HSG) on 30.09.2020. Dr. Parsis Dastani addressed numerous use cases in his presentation. Learn more about them in this article. Read More
In the wake of the Corona pandemic, home offices have become part of the everyday life of many companies. The crisis has triggered a transformation in the way companies approach their customers, challenging existing B2B processes. Appropriate sales strategies are needed to ensure that sales remain efficient in the future. Read More
The sixth part of the article series by PwC and Dastani Consulting deals with the potential of Artificial Intelligence (AI) in churn management. An AI system can find the customers that indicate a willingness to change. But not every B2B customer churn is painful. Read More